To create a new transfer order, please, follow the link: https://moneypolo.world/orders/new.

Choose the destination country, the amount and the currency. Depending on the country, choose the withdrawal method:

• to a bank account
• to a payment card
• cash collection in a branch (the list of branches will be available once you choose this method)

Fill in the Receiver's personal data and proceed with either card payment or bank wire (the payment options may vary depending on your location).

Check all the details and press “Create a transfer'. Not your transfer is ready for sending.

Verification is necessary for a successful money transfer operation, and it is only taking a few minutes. You will be prompted to upload a document, confirming your identity. When paying for your transfer by a bank card, it will need to be verified as well to avoid potential fraudulent activities.

To get your account verified, please, follow the link - https://moneypolo.world/p2p/verification

Please, follow the documents upload requirements on our website to avoid delays with your transfers.

The speed of transaction depends on the payment method and pay-out option. Once the transfer is paid for, you will receive an email confirmation with details.

Transfer is paid by card – the funds are allocated within minutes. The card must be verified with us in advance, for security reasons (Verification section of the account)

Transfer is paid by bank wire – the payment is usually processed on the next bank opening day with no additional fees.

Pay-out option: cash collection – the Receiver can collect the funds 15 minutes after the transfer is processed.

To receive cash a Receiver needs ID (preferably, a passport) and number of the transfer. The Sender will receive the transfer number to their email address and it will also be displayed in the system immediately after the transfer is processed.