FX freeze policy

To ensure the best exchange rate, MoneyPolo will temporary fix the rate for you. Do not worry about the rate while the money is traveling from your bank account to us. We will freeze the rate so the receiver will get the expected amount.
We freeze the rate for up to 24 hours for the transfers and amounts as follows:
  • in Euros – for the transfer not greater than 1000 EUR
  • in Czech crowns – up to 27 000 CZK
  • in Polish zloty – up to 4400 PLN
  • in British pounds – up to 900 GBP
For other currencies and greater amounts we are able to fix the rate for only 5 minutes. For further information, please contact our Customer Support Team or send us and email to support@moneypolo.world.